Follow-up
Lead follow-up and AI receptionist for contractors
Most jobs are not lost on price. They are lost at two in the afternoon, when a homeowner calls, nobody picks up because you are on a roof, and they dial the next company on the list.
Who this is for
- Contractors who cannot answer the phone while they are working
- Companies where leads sit until the end of the day
- Owners losing work to whoever called back first
- Businesses spending on ads without fixing what happens after the click
The company that answers first usually gets the job
A homeowner with a leak is not loyal. They are working down search results until somebody picks up. Being the best roofer in the county is worth nothing if the third call is the one that gets answered.
It is worse for the trades where the call is an emergency. A plumbing lead has a shelf life measured in minutes, and the expensive calls arrive at nights and weekends when nobody is near a phone.
This is also the cheapest thing to fix. Turning up ad spend while calls go to voicemail just buys more voicemails — the follow-up has to work before more leads are worth generating.
What we set up
- 01
Missed-call text-back
A missed call triggers a text within seconds, so the homeowner has a response in hand before they dial the next company.
- 02
AI receptionist
Calls get answered around the clock. Name, job, address and timeline captured, so you are reading details rather than guessing at a voicemail.
- 03
Qualification
Scope, location and timing sorted before anything reaches your schedule, separating serious buyers from tyre-kickers.
- 04
Straight onto the calendar
Qualified callers book an estimate slot themselves. You read the details on the way home.
What makes this different
Built by contractors. For contractors.
- Built for jobsite reality
- The assumption is that you cannot answer. Everything is designed for a phone in a truck, not a desk.
- It sounds like your company
- Scripted around your trade, your service area and the questions your customers actually ask.
- Fix this before spending more
- We will often recommend doing this first. It costs less than advertising and it raises the value of every lead you already get.
Common questions
Will customers know it is not a person?
- It is a system answering, and we do not pretend otherwise. What matters to a homeowner is that somebody responded immediately, took their details and got them on a schedule instead of leaving them at a voicemail beep.
Can it work with the phone number I already have?
- That is the normal setup — your existing number keeps working and the system handles what you miss. Nothing about how customers reach you needs to change.
Do I need to be running ads for this to be worth it?
- No. This works on the leads you already get from referrals, your website and your Google listing. For a lot of contractors it is the highest-return thing on this whole site, because the leads are already arriving.
How many calls did you miss this week?
Most owners do not know, and the number is usually higher than they expect. We can walk through what a fix would look like for your setup.